Workers having difficulties to execute a task, often need expert help. The Dux Assist application allows you to run a remote service desk by briefing an expert with the known information and parameters of the procedure and even live streaming. The assisting expert is also able to “hot load” instructions around the remote worker to bring the task to a successful completion.
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Dux Assist is the application for experts in your organization. Most Remote Assistance applications are based on simple video streaming between the expert and the worker. Our advanced Remote Assistance application ‘Dux Assist’ does that and much more.
Workers with questions or issues will reach out to experts using Remote Assistance. These experts can remotely handle the call.